Shop Mobile More Submit  Join Login

dA Life #06: Dealing With Abuse

Tue Apr 3, 2012, 12:06 PM


Welcome to the sixth dA Life blog, a series created to help you enjoy your time on dA and use it's many tools for sharing your art, appreciating other people's art and taking part in the wonderful community that we have here.

Sometimes at fella we get notes from deviants about things that are beyond our control, things that we as a group simply can't intervene in or fix on your behalf. One of those issues is claims of harassment and abuse. Luckily, this is something that you can often deal with yourself with the account tools that everyone on the site has at their disposal.

The purpose of this journal is to share useful information with you about how to handle issues you have with other deviants, their behaviour and their work and to make suggestions as to how you may choose to deal with these issues. Remember, you can always find lots of information about all aspects of the site and interacting with other users in the Help & FAQ Centre.



I don't like a deviant, their opinions or things they've said to me

Simply disliking someone, their political views, opinions, general behaviour, replies or comments they've left on your profile page, journals, polls or work doesn't (generally) constitute harassment and can be dealt with yourself, quickly, easily and effectively. It's important to remember the power of simply ignoring people - don't feed the trolls! As frustrating as it is to run into someone who rubs you up the wrong way, don't forget that you have the capacity to simply move on and immerse yourself in more pleasant things.

These FAQs offer advice on how to deal with people and material which offend you.
FAQ #303: I'm offended by something I saw on the website!
FAQ #12: deviantART doesn't allow 'Hate Art', 'Hate Speech' or 'Hate Propaganda', what is this?
FAQ #155: How do I report a deviation which I think breaks the rules?

You can also choose to Block people from commenting on various areas of your profile.

Once Blocked, the user which you have listed will be unable to comment on any of your personal areas including your main page, journals, deviations, personal shoutbox (if subscriber) and personal forums (if subscriber) and will be unable to send any Notes to you. In addition the system will prevent a Blocked user from Favoriting any of your submissions, will prevent attempts to deviantWATCH you and remove you from their deviantWATCH list if you have already been added.

For more information about blocking, check out this FAQ: FAQ #96: Can I block people from interacting with me?

Don't forget you can Report Spam (done by clicking a link on individual comments) and Hide comments from your usepage, journal and deviations if you want to. Find out more here: FAQ #160: Can I remove or delete comments on my userpage, journal or deviations?



I don't agree with a Critique left on my artwork

deviantART encourages a Fair Critique Policy. This is defined as,

Critique is designed to be a thorough evaluation of a deviation on a number of different qualities. It is intentionally designed to inspire thoughtful and constructive feedback from committed Artists and Enthusiasts to fellow Artists requesting meaningful responses to their artwork. deviantART encourages a Fair Critique Policy for both Critics and Artists. Critiques are not intended as personal criticisms of behaviour, politics or opinions of an Artist and should concentrate only on discussion and an evaluation of the artwork itself.

This FAQ, FAQ #95: What is the Critique Feature and how do I use it?, explains in detail how to use the Critique feature and offers advice including how to respond to Critiques.

When you receive a Critique you respond by marking it as "fair" or "unfair". If you mark a Critique as "Fair" it will immediately get posted to your Deviation page and the Critic and his Watchers will be notified of your approval in their respective Message Centers. If you mark a critique as “Unfair” it will not be posted to your Deviation page and the Critic and his Watchers will be notified of your decision in their respective Message Centers. Only the Critic will be notified as to the reason that you marked the Critique as "Unfair".

When you receive a Critique and mark it as "Unfair" you will be prompted to select a reason among these choices: "Not Constructive", "Useless", "Inflammatory", "Not Objective", "Spam". You must indicate a choice or the Critique will remain in your Message Center.

Please note that writing a Critique takes time and thoughtful effort by a Critic. Although marking a Critique as "Unfair" will not display the Critique on your deviation page, it will still be viewable by a Critic’s watchers and through the Critic’s profile page. Therefore sensitivity should be shown in marking Critiques as “Unfair.”

A Critique is deemed “Fair” or "Unfair" based on the method and effort of the Critic. It is not appropriate to deem a Critique “Fair” or "Unfair" based on either a positive or negative opinion about the artwork itself.


You can find out more about critique in this fella journal.



But it really IS harassment!

If you've exhausted all other options and genuinely believe that you are being harassed by another deviant, check out this FAQ for advice about what to do: FAQ #238: How do I report people for abuse, harassment, or another issue I think is a problem?

Comments which are extremely aggressive, insulting or otherwise extremely abusive should be reported to the deviantART Customer Service Center as an Abuse Report.

When reporting deviants please be certain to be clear in your explanation and to include the link(s) to the comment(s) which you wish an administrator to review. In order to link directly to a comment you will need to right click on the timestamp, located next to the username in the comment box and click Copy Link Location (or Copy Shortcut - depending on your browser). Paste (right click and select Paste) these URLs into your customer service ticket.

Be certain to also identify the profile which you are reporting by name.



Where can I find dA's Etiquette Policy?

deviantART's Etiquette Policy is linked at the bottom of every single page on the site. You can also find it here.

RockstarVanity

The sixth in the dA Life series of journals at #fella, on a mission to
introduce deviants old and new to fun stuff, useful stuff and downright
devious stuff to discover, get involved with and enjoy. The dA Life series
also exists to empower artists to use the amazing resources found at
deviantART to create their own deviously artistic experience!


:iconfella:

#fella aims to be a welcoming space, primarily for new members,
providing useful resources and practical assistance from friendly,
approachable deviants, leading to easier navigation of the site and
an enjoyable, positive deviantART experience.



More dA Life?
Want more useful hints, tips and information to make your deviant
experience even better? Check out these blogs at #fella...

:bulletgreen: dA Life #01: Sharing Your Art
:bulletgreen: dA Life #02: Improving Your Art
:bulletgreen: dA Life #03: Browsing and Collecting Art
:bulletgreen: dA Life #04: Places To Go, People To See
:bulletgreen: dA Life#05: Art For All
:bulletgreen: dA Life #06: Dealing With Abuse
:bulletgreen: dA Life #07: Get in Touch and Get Involved


Since people seem to be getting a bit upset about the reference to trolling, I'd like to further clarify by explaining that the words don't feed the trolls took the form of a light-hearted comment made in the context of ignoring people and things who annoy you in an indirect way, which could, in certain situations and contexts, be interpreted as trolling, or trolling could be viewed in this manner by some people in some situations. There are many definitions of trolling, including 'any behaviour which is meant to anger or frustrate someone else' and 'posting inflammatory, extraneous or off-topic messages in an online forum or community'. Personal interpretations, perceptions, opinions and experiences apply, as does the ability to observe a small collection of words used in a wider context and appreciate their meaning based on this context.
Add a Comment:
 
:iconthe-falling-breeze:
The-Falling-Breeze Featured By Owner Jan 3, 2015
Thanks for the help... shame I didn't find it sooner, a friend I know committed suicide because of being abused by users on here.
Reply
:iconrockstarvanity:
RockstarVanity Featured By Owner Jan 10, 2015   Photographer
I'm sorry to hear that :(
Reply
:iconunicornomics:
unicornomics Featured By Owner Feb 10, 2013   General Artist
What if we get info about someone being abused in their home life? There has to be something we can do,right?
Reply
:iconrockstarvanity:
RockstarVanity Featured By Owner Feb 12, 2013   Photographer
There's a list of helplines and resources in this sticky post in the Help With Life forum that may be of use :aww:
Reply
:iconmattcummings:
mattcummings Featured By Owner Oct 9, 2012
Thanks for that.It can be a bit shocking to get negative feedback sometimes when you were just sharing some artwork.Just grumpy frustrated people I guess,ah well,can't please em all !.
Reply
:iconrockstarvanity:
RockstarVanity Featured By Owner Oct 10, 2012   Photographer
Yeah, the level of negativity that some people manage to reach in this place blows me away sometimes!
Reply
:iconmattcummings:
mattcummings Featured By Owner Oct 13, 2012
Haha.just frustrated artists! ;)
Reply
:icontheroaringbear:
TheRoaringBear Featured By Owner Oct 9, 2012  Hobbyist Traditional Artist
wow, you made DA's facebook page :P
Reply
:iconrockstarvanity:
RockstarVanity Featured By Owner Oct 10, 2012   Photographer
Yeah, I saw that! :aww:
Reply
:icontheroaringbear:
TheRoaringBear Featured By Owner Oct 10, 2012  Hobbyist Traditional Artist
Congrats :)
Reply
:iconjamminjo:
JamminJo Featured By Owner Apr 16, 2012  Hobbyist Photographer
This fantastic editorial will be posting within the upcoming #DevNews later today :)
Reply
:iconrockstarvanity:
RockstarVanity Featured By Owner Apr 17, 2012   Photographer
Cool, thank you :aww:
Reply
:iconjamminjo:
JamminJo Featured By Owner Apr 17, 2012  Hobbyist Photographer
Welcome :)
Reply
:iconanzul:
anzul Featured By Owner Apr 5, 2012  Student General Artist
tanks for the journal, i should give a proper read to the faq of DA :/
Reply
:iconrockstarvanity:
RockstarVanity Featured By Owner Apr 5, 2012   Photographer
It's full of useful stuff :nod:
Reply
:iconsilver-tao111:
Silver-Tao111 Featured By Owner Apr 5, 2012
i just delete their comments and things from my page.artwork, and ignore them, but if it gets too far, i think i could block them or something.
Reply
:iconrockstarvanity:
RockstarVanity Featured By Owner Apr 5, 2012   Photographer
I like that we can hide comments now, although I often leave stupid/bitchy comments where they are so visitors can laugh at the stupidity of the people who left them :giggle:
Reply
:iconfrisson-art:
Frisson-Art Featured By Owner Apr 7, 2012  Hobbyist Photographer
I also leave most of the stupid/bitchy comments, along with a reply letting them know why I've left it there.

I get the feeling that some of them view it as a victory if you delete them.
Reply
:iconsilver-tao111:
Silver-Tao111 Featured By Owner Apr 6, 2012
i hate the stupidity, im retarded enough :3
Reply
:iconflashlight237:
Flashlight237 Featured By Owner Apr 5, 2012
About time somebody made this journal. I'm certain we had enough deactivations due to trolls and other minorities.
Reply
:iconrockstarvanity:
RockstarVanity Featured By Owner Apr 5, 2012   Photographer
It's a real shame that people actually feel the need to deactivate their accounts because of the behaviour of others :(
Reply
:icondavidscript:
DavidScript Featured By Owner Apr 8, 2012  Hobbyist Digital Artist
I second that
Reply
:iconflashlight237:
Flashlight237 Featured By Owner Apr 5, 2012
:iconmhmmplz: You said it.
Reply
:icontheeinherjar-sitter:
TheEinherjar-Sitter Featured By Owner Apr 5, 2012  Hobbyist General Artist
Thanks for this. i'm gonna use this whenever something like that will happen :)
Reply
:iconrockstarvanity:
RockstarVanity Featured By Owner Apr 5, 2012   Photographer
:hug:
Reply
:iconqueen-soulia:
Queen-Soulia Featured By Owner Apr 5, 2012  Hobbyist General Artist
Been harassed here for 3 years for drawing erotic, and I canīt simply ignore or block people.. I mean even the block list has itīs limits.
Reply
:iconrockstarvanity:
RockstarVanity Featured By Owner Apr 5, 2012   Photographer
It's a shame that people are so intolerant. I've put up with a lot of shit for my horror art, from being told that I'm a psychopath (obviously!) to being blamed for teen suicide. My favourite ever insult based on my art - can't remember if it was related to horror or fetish work I'd posted on dA - was that I was 'peddling this filth to children'. There's no accounting for insanity :no:
Reply
:iconanzul:
anzul Featured By Owner Apr 5, 2012  Student General Artist
daam, sorry for you :/
Reply
:iconitsnotfilia:
ItsNotFilia Featured By Owner Apr 5, 2012  Hobbyist General Artist
You could remind them to turn on their filter. :typerhappy:
Reply
:iconqueen-soulia:
Queen-Soulia Featured By Owner Apr 5, 2012  Hobbyist General Artist
thatīs the problem.. their filter was on
Reply
:icon333hf333:
333hf333 Featured By Owner Apr 5, 2012  Hobbyist Writer
Did you put a mature filter on your art?
Reply
:iconqueen-soulia:
Queen-Soulia Featured By Owner Apr 5, 2012  Hobbyist General Artist
yep...
Reply
:icon333hf333:
333hf333 Featured By Owner Apr 5, 2012  Hobbyist Writer
Then BURN THE TROLL report him.
Reply
:iconqueen-soulia:
Queen-Soulia Featured By Owner Apr 5, 2012  Hobbyist General Artist
I did, they gave me a copy & paste answer in form of : bla bla block him.
Reply
:icon333hf333:
333hf333 Featured By Owner Apr 5, 2012  Hobbyist Writer
Have you tried blocking him?
Reply
:iconbijklonaas:
Bijklonaas Featured By Owner Apr 5, 2012
This could be interpreted as an excuse for the mods to not help people. :iconmentlegenplz:
Reply
:iconschgain:
Schgain Featured By Owner Apr 5, 2012  Hobbyist Writer
You know what? You are all right.

1. RockstarVanity: mods cannot help every user with every little thing. That is true. However, they cannot ignore the wishes of its users either.

2. Bijklonaas: this can be interpreted many different ways. It can sound as if they're making excuses, but mods are really busy. However, I do think that people with real problems deserve to be helped, not shoved towards the FAQ.

3. Theifoworld: it's true, one cannot resort to the mods for every little thing. However, your example of copyright infringement was pretty bad form, as a large part of this DA community draws fanart for various franchises. It cannot be helped, and if you wanted mods to work on no copyright infringement, DeviantArt would have its own little SOPA. If you try to prove a point, use a good example in your argument. I am not trying to put you down, simply stating how you could've worded that better to make a more effective argument.
Reply
:iconthiefoworld:
Thiefoworld Featured By Owner Apr 5, 2012
I stand with what I said :) But so you can understand what I'm trying to say, let me elaborate.

Very often, people don't even know they have the tools to handle minor situations by themselves, like the report or hide comment buttons or the block list and a good portion of these supposed harrasment cases could be solved using these tools, without the necessity of contacting the help desk, adding unnecessary workload to them, so they could focus on fixing real problems, where administrative action is indeed required; true harrasments, ban evasions, pornography, copyright infrigments, etc.

I'm not saying people shouldn't contact the help desk asking for help, or that the site administration should "ignore the wishes of its users", not at all, but I know a lot of people contact the help desk for situations when administrative action is not necessary, but most of these situations I believe, are the product of ignorance: they don't know they already have the power themselves to solve the problem, hence journals like this, trying to educate people about it.
Reply
:iconschgain:
Schgain Featured By Owner Apr 6, 2012  Hobbyist Writer
Oh my god. You are being civil about this. Sorry, many a debate about internet etiquette when someone starts screaming at everyone else. So I'm glad to see someone being polite.

And I stand by mine; what you call "real issues" (mostly) cannot be helped. And yes, there are way too many people who go to the mods for every little thing, and that is annoying and causes unecesary problems at MC. But if they ignore all personal problems, instead of just the whiny ones and "real" issues, things go to hell.
Reply
:iconthiefoworld:
Thiefoworld Featured By Owner Apr 6, 2012
Who said they should ignore all problems? =P Nobody said that!
Reply
:iconschgain:
Schgain Featured By Owner Apr 6, 2012  Hobbyist Writer
No one said so, but it was implied that they should ignore.
Reply
:iconthiefoworld:
Thiefoworld Featured By Owner Apr 6, 2012
Well, sorry if you interpreted it that way, but not at all, I'll never even suggest that :)
Reply
:iconrockstarvanity:
RockstarVanity Featured By Owner Apr 5, 2012   Photographer
What could be interpreted that way? One person writing a journal sharing some useful information that anyone could find in the FAQ if they looked? I doubt any of the staff or volunteers on dA would use my journal as an excuse not to help people and if anyone interpreted my journal in that way, that would be a mistake on their part :aww:
Reply
:iconthiefoworld:
Thiefoworld Featured By Owner Apr 5, 2012
Don't you think is best if mods focused on more important issues like copyright infrigments for instance, than "helping" people with "OMG this deviant is being mean to me, ban them!!1"? Just saying.
Reply
:iconbijklonaas:
Bijklonaas Featured By Owner Apr 5, 2012
Yeah, totally, but what about the people who actually have real problems? Are you telling me that they're just lumped together with the whiny ten year olds who baww about everything? >:T
Reply
:iconthiefoworld:
Thiefoworld Featured By Owner Apr 5, 2012
Not at all, but is precisely for that that people should learn to deal with the situations themselves when they can, that way the real problems can be handled faster and more effectively.
Reply
:iconrockstarvanity:
RockstarVanity Featured By Owner Apr 5, 2012   Photographer
:iconplus1plz:
Reply
:iconanzul:
anzul Featured By Owner Apr 5, 2012  Student General Artist
^ this

but of course, if the deviant is a troll that goes arround insulting everyone....

banhamer to them!
Reply
:iconthiefoworld:
Thiefoworld Featured By Owner Apr 5, 2012
Of course administrative action should be taken in severe cases, but really, if people can't handle insults and negative attitude in a place as open and large as deviantArt, I don't know how they survive the internet =P
Reply
:iconanzul:
anzul Featured By Owner Apr 5, 2012  Student General Artist
:iconisayplz:
Reply
Add a Comment:
 
×

:iconrockstarvanity: More from RockstarVanity


Featured in Collections

Journals and Blogs by Aeirmid

Resources - Helpful by ginkgografix

Events and Social affairs by CharonLloyd-Roberts


More from DeviantArt



Details

Submitted on
April 3, 2012
Submitted with
Sta.sh Writer
Link
Thumb

Stats

Views
10,007
Favourites
64 (who?)
Comments
112
×